For startups
One platform for the team and the people who care about it.
Startups end up running three things in parallel: Slack for the team, a WhatsApp or Discord for the early customers, and a Notion knowledge base nobody updates. Each is one tool wearing the costume of a category. Connect is what you use when you want the team channel, the customer space, and the knowledge surface in one tenant — without paying Slack per-seat for a free-member community.
Where the existing tools break.
Per-seat pricing kills community.
Slack charges per seat. Microsoft Teams charges per seat. Adding 200 customers to a single workspace is the same as hiring 200 employees in their billing model. So you stand up a WhatsApp group instead, lose every thread, and pretend it counts as a community.
Team vs customer mode is a constant tab switch.
The team is in Slack. The customer beta is on Discord. The roadmap requests are in a Notion comment thread. Nobody knows where to post what; half the customer feedback lives in DMs.
Your "community" is unfindable.
A prospective customer Googles "yourstartup community" and gets nothing. No SEO surface, no public discovery, no proof you have an active user base.
You can't embed it anywhere.
You want a community inside your product. Or inside your customer portal. Or alongside your LMS. Slack and Discord do not give you that path. You end up linking out, which kills onboarding.
How Connect fits.
Per-tenant pricing. Free up to 50 members.
Free plan is one public workspace with 50 members. Growth is $49/month flat for up to 500. Professional is $119 for 5 workspaces with 2,500 members each. Predictable, member-agnostic — designed for the shape of communities, not the shape of teams.
Multiple workspaces, one tenant.
Run one internal workspace (private — your team), one public workspace (your customers), one Beta workspace (your early-access list). All under your single brand, one Auth0 organisation, one identity per person. Members can be in some but not others.
Public communities indexed by default.
Public spaces ship with sitemap entries, OG tags, JSON-LD. Google finds them. Your "community" becomes discoverable, which becomes proof of an active user base, which becomes a marketing surface.
Embed SDK on Growth+.
Drop Connect inside your product, your LMS, your customer portal, or your partner app via signed JWT. The community lives where the work lives, no awkward "click here to join our Discord" link.
If your community is bigger than your team — and at most startups it is — Slack is built wrong for it. Connect is what fits the shape.
Try the Free plan.
One public workspace, up to 50 members, no credit card needed.